Refund Policy

Learn how to request a refund. Refund eligibility may depend on applicable consumer laws.

Last Updated:

Active Protocol

Eligibility

Refund requests are handled in accordance with applicable law and the terms provided at checkout.

How to request

Contact us by email and include your order information. We will respond with next steps.

Purity Standards

Timelines

If you request a refund within the time allowed by applicable consumer protection rules, we will review and process accordingly.

Non-medical positioning

This product is a food supplement. Refund outcomes do not depend on medical results.

Common Logic

Processing

Once approved, refunds are processed using the payment method used for the purchase, subject to financial provider timelines.

Updates

We may update this policy from time to time. The version displayed on the website will apply.

Contact

Help

If you need assistance, reach out via the email above.